This Privacy Policy describeshow hairdareyou (the “Site”, “we”, “us”, or “our”) collects, uses, anddiscloses your personal information when you visit, use our services, or make apurchase from hairdareyou.myshopify.com (the “Site”) or otherwise communicatewith us (collectively, the “Services”). For purposes of this Privacy Policy,“you” and “your” means you as the user of the Services, whether you are acustomer, website visitor, or another individual whose information we havecollected pursuant to this Privacy Policy.

Please read this Privacy Policycarefully. By using and accessing any of the Services, you agree to thecollection, use, and disclosure of your information as described in thisPrivacy Policy. If you do not agree to this Privacy Policy, please do not useor access any of the Services.

Changes to This Privacy Policy

We may update this PrivacyPolicy from time to time, including to reflect changes to our practices or forother operational, legal, or regulatory reasons. We will post the revisedPrivacy Policy on the Site, update the “Last updated” date, and take any othersteps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, wecollect and have collected over the past 12 months personal information aboutyou from a variety of sources, as set out below. The information that wecollect and use varies depending on how you interact with us.

In addition to the specificuses set out below, we may use the information we collect about you tocommunicate with you, provide the Services, comply with any applicable legalobligations, enforce any applicable terms of service, and protect or defend theServices, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personalinformation we obtain about you depend on how you interact with our Site anduse our Services. When we use the term “personal information”, we are referringto information that identifies, relates to, describes, or can be associatedwith you. The following sections describe the categories and specific types ofpersonal information we collect.

Information We Collect Directly from You

Information that you directlysubmit to us through our Services may include:

•      Basic contact details including your name, address,phone number, and email.

•      Order information includes your name, billing address,shipping address, payment confirmation, email address, and phone number.

•      Account information including your username, password,and security questions.

•      Shopping information including the hair care productsyou view, put in your cart, or add to your wishlist.

•      Customer support information including the informationyou choose to include in communications with us, for example, when sending amessage through the Services.

 

Some features of the Servicesmay require you to directly provide us with certain information about yourself.You may elect not to provide this information, but doing so may prevent youfrom using or accessing these features.

Information We Collect Through Cookies

We also automatically collectcertain information about your interaction with the Services (“Usage Data”). Todo this, we may use cookies, pixels, and similar technologies (“Cookies”).Usage Data may include information about how you access and use our Site andyour account, including device information, browser information, informationabout your network connection, your IP address, and other information regardingyour interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtaininformation about you from third parties, including from vendors and serviceproviders who may collect information on our behalf, such as:

•      Companies who support our Site and Services, such asShopify.

•      Our payment processors, who collect payment information(e.g., bank account, credit or debit card information, billing address) toprocess your payment in order to fulfil your orders and provide you with haircare products or services you have requested, in order to perform our contractwith you.

•      When you visit our Site, open or click on emails wesend you, or interact with our Services or advertisements, we, or third partieswe work with, may automatically collect certain information using onlinetracking technologies such as pixels, web beacons, software developer kits,third-party libraries, and cookies.

 

Any information we obtain fromthird parties will be treated in accordance with this Privacy Policy. We arenot responsible or liable for the accuracy of the information provided to us bythird parties and are not responsible for any third party’s policies orpractices. For more information, see the section below, Third Party Websitesand Links.

How We Use Your Personal Information

•      Providing Products and Services. We use yourpersonal information to provide you with the Services in order to perform ourcontract with you, including processing your payments, fulfilling your orders,sending notifications to you related to your account, purchases, returns,exchanges, or other transactions, to create, maintain and otherwise manage youraccount, to arrange for shipping, facilitate any returns and exchanges, and toenable you to post reviews of our hair care products.

•      Marketing and Advertising. We use your personalinformation for marketing and promotional purposes, such as to send marketing,advertising, and promotional communications by email, text message, or postalmail, and to show you advertisements for hair care products or services. Thismay include using your personal information to better tailor the Services andadvertising on our Site and other websites.

•      Security and Fraud Prevention. We use yourpersonal information to detect, investigate, or take action regarding possiblefraudulent, illegal, or malicious activity. If you choose to use the Servicesand register an account, you are responsible for keeping your accountcredentials safe. We highly recommend that you do not share your username,password, or other access details with anyone else. If you believe your accounthas been compromised, please contact us immediately.

•      Communicating with you. We use your personalinformation to provide you with customer support and improve our Services. Thisis in our legitimate interests in order to be responsive to you, to provideeffective services to you, and to maintain our business relationship with you.

 

Cookies

Like many websites, we useCookies on our Site. For specific information about the Cookies that we userelated to powering our store with Shopify, seehttps://www.shopify.com/legal/cookies. We use Cookies to power and improve ourSite and our Services (including to remember your actions and preferences), torun analytics, and to better understand user interaction with the Services (inour legitimate interests to administer, improve, and optimise the Services). Wemay also permit third parties and service providers to use Cookies on our Siteto better tailor the services, products, and advertising on our Site and otherwebsites.

Most browsers automaticallyaccept Cookies by default, but you can choose to set your browser to remove orreject Cookies through your browser controls. Please keep in mind that removingor blocking Cookies can negatively impact your user experience and may causesome of the Services, including certain features and general functionality, towork incorrectly or no longer be available. Additionally, blocking Cookies maynot completely prevent how we share information with third parties such as ouradvertising partners.

How We Disclose Personal Information

In certain circumstances, wemay disclose your personal information to third parties for legitimate purposessubject to this Privacy Policy. Such circumstances may include:

•      With vendors or other third parties who performservices on our behalf (e.g., IT management, payment processing, dataanalytics, customer support, cloud storage, fulfilment, and shipping).

•      With business and marketing partners, includingShopify, to provide services and advertise to you. Our business and marketingpartners will use your information in accordance with their own privacynotices.

•      When you direct, request us or otherwise consent to ourdisclosure of certain information to third parties, such as to ship your haircare products or through your use of social media widgets or loginintegrations, with your consent.

•      With our affiliates or otherwise within our corporategroup, in our legitimate interests to run a successful business.

•      In connection with a business transaction such as amerger or bankruptcy, to comply with any applicable legal obligations(including responding to subpoenas, search warrants, and similar requests), toenforce any applicable terms of service, and to protect or defend the Services,our rights, and the rights of our users or others.

 

We have, in the past 12 monthsdisclosed the following categories of personal information and sensitivepersonal information (denoted by *) about users for the purposes set out above:

•      Identifiers such as basic contact details and certainorder and account information

•      Commercial information such as order information,shopping information, and customer support information

•      Internet or other similar network activity, such asUsage Data

 

Recipients include vendors andthird parties who perform services on our behalf (such as Internet serviceproviders, payment processors, fulfilment partners, customer support partners,and data analytics providers), as well as business and marketing partners andaffiliates.

We do not use or disclosesensitive personal information for the purposes of inferring characteristicsabout you.

User Generated Content

The Services may enable you topost product reviews and other user-generated content about our hair careproducts. If you choose to submit user-generated content to any public area ofthe Services, this content will be public and accessible to anyone.

We do not control who will haveaccess to the information that you choose to make available to others andcannot ensure that parties who have access to such information will respectyour privacy or keep it secure. We are not responsible for the privacy orsecurity of any information that you make publicly available, or for theaccuracy, use, or misuse of any information that you disclose or receive fromthird parties.

Third-Party Websites and Links

Our Site may provide links towebsites or other online platforms operated by third parties. If you followlinks to sites not affiliated or controlled by us, you should review theirprivacy and security policies and other terms and conditions. We do not guaranteeand are not responsible for the privacy or security of such sites, includingthe accuracy, completeness, or reliability of information found on these sites.Information you provide on public or semi-public venues, including informationyou share on third-party social networking platforms, may also be viewable byother users of the Services and/or users of those third-party platforms withoutlimitation as to its use by us or by a third party. Our inclusion of such linksdoes not, by itself, imply any endorsement of the content on such platforms orof their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intendedto be used by children, and we do not knowingly collect any personalinformation about children. If you are the parent or guardian of a child whohas provided us with their personal information, you may contact us using the contactdetails set out below to request that it be deleted.

As of the Effective Date ofthis Privacy Policy, we do not have actual knowledge that we “share” or “sell”(as those terms are defined in applicable law) personal information ofindividuals under 16 years of age.

Security and Retention of Your Information

Please be aware that nosecurity measures are perfect or impenetrable, and we cannot guarantee “perfectsecurity.” In addition, any information you send to us may not be secure whilein transit. We recommend that you do not use insecure channels to communicatesensitive or confidential information to us.

How long we retain yourpersonal information depends on different factors, such as whether we need theinformation to maintain your account, provide the Services, comply with legalobligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live,you may have some or all of the rights listed below in relation to yourpersonal information. However, these rights are not absolute and may apply onlyin certain circumstances, and, in certain cases, we may decline your request aspermitted by law.

•      Right to Access / Know. You may have a right torequest access to personal information that we hold about you, includingdetails relating to the ways in which we use and share your information.

•      Right to Delete. You may have a right to requestthat we delete the personal information we maintain about you.

•      Right to Correct. You may have a right torequest that we correct the inaccurate personal information we maintain aboutyou.

•      Right of Portability. You may have a right toreceive a copy of the personal information we hold about you and to requestthat we transfer it to a third party, in certain circumstances and with certainexceptions.

•      Right to Opt out of Sale or Sharing or TargetedAdvertising. You may have a right to direct us not to “sell” or “share”your personal information or to opt out of the processing of your personalinformation for purposes considered to be “targeted advertising”, as defined inapplicable privacy laws.

•      Right to Limit and/or Opt out of Use and Disclosureof Sensitive Personal Information. You may have a right to direct us tolimit our use and/or disclosure of sensitive personal information to only whatis necessary to perform the Services or provide the hair care productsreasonably expected by an average individual.

•      Restriction of Processing. You may have theright to ask us to stop or restrict our processing of personal information.

•      Withdrawal of Consent. Where we rely on consentto process your personal information, you may have the right to withdraw thisconsent.

•      Appeal. You may have a right to appeal ourdecision if we decline to process your request. You can do so by replyingdirectly to our denial.

•      Managing Communication Preferences. We may sendyou promotional emails about our hair care products, and you may opt out ofreceiving these at any time by using the unsubscribe option displayed in ouremails to you. If you opt out, we may still send you non-promotional emails,such as those about your account or orders that you have made.

 

You may exercise any of theserights where indicated on our Site or by contacting us using the contactdetails provided below.

We will not discriminateagainst you for exercising any of these rights. We may need to collectinformation from you to verify your identity, such as your email address oraccount information, before providing a substantive response to the request. Inaccordance with applicable laws, you may designate an authorized agent to makerequests on your behalf to exercise your rights. Before accepting such arequest from an agent, we will require that the agent provide proof you haveauthorized them to act on your behalf, and we may need you to verify youridentity directly with us. We will respond to your request in a timely manneras required under applicable law.

Complaints

If you have complaints abouthow we process your personal information, please contact us using the contactdetails provided below. If you are not satisfied with our response to yourcomplaint, depending on where you live you may have the right to appeal ourdecision by contacting us using the contact details set out below or lodge yourcomplaint with your local data protection authority.

International Users

Please note that we maytransfer, store, and process your personal information outside the country youlive in, including the United States. Your personal information is alsoprocessed by staff and third-party service providers and partners in these countries.

If we transfer your personalinformation out of Europe, we will rely on recognized transfer mechanisms likethe European Commission’s Standard Contractual Clauses, or any equivalentcontracts issued by the relevant competent authority of the UK, as relevant,unless the data transfer is to a country that has been determined to provide anadequate level of protection.

Contact

Should you have any questionsabout our privacy practices or this Privacy Policy, or if you would like toexercise any of the rights available to you, please call +91 00000000 or email us at contact@hairdareyou.in.

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